Help Center
Guides for getting your forms, booking calendars, shops, and the AI chat agent live on your website — written from the product as it works today.
Getting started: register and verify your site
Create your Sorraia account, add your website, and prove you own it using either a DNS TXT record or an HTML meta tag so your widgets can go live.
Forms
How to build a Sorraia form, choose field types, embed it, and manage the submissions, confirmation emails, and webhooks it generates.
Calendars & bookings
How to build a booking calendar in Sorraia, set your hours and form, and manage the appointments that come in.
Shop basics
How to build a Sorraia product widget, choose one-time, subscription, or donation selling, connect Stripe, take checkout, and track orders, subscriptions, and collections.
The AI chat agent
How Sorraia's AI chat agent answers from your own site, captures leads, books real appointments, and hands off to your team.
WhatsApp buttons & reference codes
How to add a WhatsApp click-to-chat button to your site, pre-fill the message, control where it shows, and use the reference code to tie chats back to visits.
Workflows
How to build automations that react to your form submissions, bookings, and paid orders in Sorraia.
Embedding on your website (incl. WordPress)
How to install a Sorraia widget on your site by pasting one script snippet into your page HTML, including step-by-step instructions for WordPress.
Plans & limits
The Sorraia plan tiers and their limits on sites, forms, calendars, widgets, workflows, branding removal, white-label, and HIPAA.
Privacy & HIPAA behavior
How Sorraia's per-site HIPAA mode works — signing your BAA, what changes when a site is HIPAA-enabled (including why AI chat is turned off), and how your data is handled.
Still stuck? Send us a message
Prefer email? Write to [email protected] — or ask the chat assistant in the corner. The form below is a real Sorraia form, running on our own site.