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Plans & limits

The Sorraia plan tiers and their limits on sites, forms, calendars, widgets, workflows, branding removal, white-label, and HIPAA.

The plans at a glance

Sorraia has five standard plans, plus a Custom plan for larger needs. Each plan sets how many websites you can register and how many forms and calendars you can build on each one. Paying yearly instead of monthly saves at least 20%.

Shop, WhatsApp, and AI chat widgets are unlimited on every plan, so most of what changes as you move up is the number of sites you can run, the forms and calendars per site, the AI chat conversations each month, workflows, and add-ons like white-label and HIPAA.

  • Free — $0/mo
  • Starter — $19/mo
  • Growth — $89/mo
  • Business — $299/mo
  • Enterprise — $1,299/mo
  • Custom — contact sales

Sites

A site is one live website (a verified production domain) you connect to Sorraia. The number you can register depends on your plan:

Every site also comes with one paired staging site, so you can test changes before they go live.

  • Free: 1 site
  • Starter: 1 site
  • Growth: 5 sites
  • Business: 20 sites
  • Enterprise: 100 sites
  • Custom: unlimited

Forms and calendars

On each site, forms and calendars share a single allowance, and you can mix them however you like. For example, on a plan that allows 15 per site you could build 10 forms and 5 calendars, or any other combination up to 15.

The allowance is counted per site, so a plan with several sites gives you that allowance on each one.

  • Free: 1 per site
  • Starter, Growth, Business, Enterprise: 15 per site
  • Custom: unlimited

Shop, WhatsApp, and AI chat widgets

Shop (checkout), WhatsApp, and AI chat widgets are unlimited on every plan, including Free, so you can add as many as you need. What AI chat counts is conversations, not widgets: each plan includes a number of new AI chat conversations a month — 25 on Free, rising with each tier, and unlimited on Custom. The AI chat agent article explains how that monthly count works.

For shop widgets, Sorraia takes a small percentage of each checkout, and that rate goes down as your plan goes up:

  • Free: 2%
  • Starter: 1.5%
  • Growth: 1%
  • Business: 0.5%
  • Enterprise: 0.25%

Workflows, branding, and white-label

Workflows let you automate follow-up actions after a form, booking, or order. They are not included on Free or Starter. Growth includes 5 workflows, Business includes 10, Enterprise includes 20, and Custom is unlimited.

On Free, shop widgets show a small "Powered by Sorraia" link and your transactional emails carry a small "Sent by Sorraia" footer; Starter and every plan above it remove both. The booking and shop pages Sorraia hosts for you, and the page bookers use to manage a booking, keep a "Powered by Sorraia" line on every plan. Full white-label, which lets you present the experience as your own, is available on Business, Enterprise, and Custom.

HIPAA

HIPAA is a paid add-on you turn on for a specific site once HIPAA-eligible hosting is in place (the HIPAA settings page shows whether it is), and it is available on any paid plan (not on Free). The per-site monthly price gets lower as your plan goes up.

On Custom, HIPAA pricing is negotiated with your account team.

  • Starter: $29 per site / month
  • Growth: $24 per site / month
  • Business: $19 per site / month
  • Enterprise: $14 per site / month