Forms

Building a form

Open the Form Builder to create a form. You'll first bind it to one of your verified sites (if you only have one, it's picked for you) — the form only renders on that site once embedded.

You can start from a template (Contact Form, Newsletter Sign Up, or Lead Generation) or from scratch. Add fields from the palette, drag the handle to reorder them, and watch the Live preview on the right update as you go. The Design tab lets you set primary/background/text colors, a font, and corner rounding, or pull in your site's brand kit in one click.

When you're done, click Save & Embed. Sorraia gives you a small embed snippet — paste it into your site's HTML where you want the form to appear. You can copy that snippet again anytime from the form's Form settings tab.

Field types

Each field can be marked required and (where it makes sense) given a placeholder. Dropdown, Checkbox group, and Radio group fields also let you edit the list of options.

• Text, Email, Phone, Number — single-line inputs
• Text Area — a multi-line message box
• Dropdown — a single choice from a list
• Checkbox — one yes/no agreement toggle
• Checkbox group — pick several from a list
• Radio group — pick exactly one from a list
• Date — a calendar date picker
• Heading and Description — display-only text for section titles or instructions; they don't collect a value

Single-page vs multi-step

A single-page form shows every field at once — ideal for short contact and signup forms. A multi-step form splits fields across steps (up to 10) with a progress bar and Next buttons, which suits longer or qualifying forms.

You can switch a saved form between the two layouts from the Form settings tab; your fields carry over. One difference to know: the multi-step builder's "Match your site" import copies colors and fonts only, not fields.

Where submissions go

Every submission is saved to the Submissions page in your dashboard — whether or not you've set up a webhook. Each row shows the contact, which form and site it came from, and when it arrived; click a row to expand the visitor's full answers.

You can search by form name and filter by site, form, and date range, then use Export CSV to download the current view. If nothing has come in yet, the page tells you submissions will show up once visitors fill out your forms.

Confirmation and notification emails

Two optional emails can go out on each submission, both controlled in the Form settings tab.

"Send confirmation email to submitters" is off by default. Turn it on to email the person a copy of what they submitted — this requires your form to include an Email field so Sorraia knows where to send it.

"Notify me by email when this form gets a submission" is on by default. It sends a recap to your account email with a link to view the submission in your dashboard, so you don't have to keep checking. Turn it off if you'd rather rely on webhooks only.

Webhooks and forwarding

Under Advanced in Form settings you can add an optional Webhook URL to forward each submission to another system — WhatConverts, Zapier, or your own stack. Submissions are still saved in your dashboard either way, so a webhook is an add-on, not a requirement.

The expanded view of each submission shows its webhook status (Sent, Pending, or No webhook) so you can confirm forwarding is working. There's also a built-in WhatConverts setup guide that walks through generating the webhook URL to paste in.